VitaPonte Partner · Agency technology
Assess your agencyPartner access

FAMILY CONNECT

Keep families involved.
Keep patients in control.

Authorized next of kin can help arrange care and follow visits without taking control away from the patient.

Illustration of an older woman and her caregiver speaking with a family member by video on a tablet
Illustration of the Family Connect experience

Help book care

An approved family member can book for a loved one and review upcoming visits.

Follow the visit

Departure, arrival and visit status help families understand what is happening.

Stay in touch

The intended experience includes text, voice and video communication, including family-initiated calls during a session.

PATIENT PERMISSION COMES FIRST

Access follows the patient’s choices.

The patient decides who can participate and what they can see or do. Revocation removes access.

Confirmed visit summaries

Caregivers review AI-generated summaries before the platform shares them with permitted recipients.

Earlier visibility of concerns

Family participation can help surface missed visits or concerns sooner. Your agency remains responsible for responding and delivering care.

See the permission flow

Try the illustrative app walkthrough and switch between patient and family views.